February happens to be National Children’s Dental Month so I’m happy to introduce you to Pediatric Dentistry of Glens Falls. Their brand new website is full of great info on kids and dental health. PDGF is conveniently located in downtown Glens Falls (which has fabulous shops and restaurants too!) and really only 15 minutes from Saratoga NY.
I had a good feeling about Pediatric Dentistry of Glens Falls when I called to make our very first appointment. The receptionist was friendly, took time to explain everything, went over policies, and let me know what to expect.
A few days later I received a welcome packet in the mail with forms and medical information to fill out in advance of our visit. There’s nothing worse than showing up with an anxious child and having 20 minutes of paperwork to fill out.
When we arrived at our visit, check-in was a breeze and we sat down to wait and Angie got busy playing in the waiting room. After a few minutes, we were called back to the exam room; a bright and open space with cool murals painted on the walls.
Our dental assistant explained everything to us and asked if we had questions. I liked that the expectations for Angie (my one year-old) were realistic. Our hygienist correctly predicted that Angie would cry, but it would only last a few seconds. About 8 seconds later, teeth count, cleaning and flossing were done!
While we waited a few minutes for Dr. Sani, we chatted with the other staff members who were so kind to not just leave us alone waiting. Dr. Sani is friendly and gentle with a professional but relaxed demeanor. While administering fluoride, he even sang a sweet song to Angie. He took the time to answer our questions and did not rush us out the door.
When it came time to leave, the staff raided drawers and secret stashes to find age-appropriate teething toys, special floss, extra soft toothbrushes, and other goodies to fill Angie’s already overflowing goody bag. With a balloon to boot, we were on our way! Even the insurance billing was a breeze because they found out exactly how much my co-payment was and had everything ready for us upon checkout.
From the moment we arrived to the moment we left, every staff member we encountered was pleasant, encouraging, supportive and helpful.
Most kids don’t enjoy getting their teeth cleaned, but Pediatric Dentistry of Glens Falls makes every effort to provide the most pleasant experience. They go the extra mile to ensure that everyone leaves with a smile on their face.
88 Broad Street, Glens Falls NY 12801